Frequently Asked Questions
Everything you need to know about bringing Appointed into your home.
What is the typical shipping timeframe for furniture and decor?
Standard orders are processed within 2-3 business days. Larger furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery partners.
Do you offer a warranty on your home products?
Yes, all Appointed furniture comes with a limited one-year warranty covering manufacturing defects in materials and workmanship under normal household use.
What is your return policy for home accessories?
We accept returns on non-furniture items within 30 days of delivery, provided they are in original packaging and unused condition. Please note that return shipping fees may apply.
Can I request fabric or material swatches before purchasing?
Absolutely. We offer complimentary swatch kits for our primary upholstery collections to help you ensure the color and texture perfectly match your space.
Are your products sustainably sourced?
Sustainability is a core value at Appointed. We prioritize FSC-certified woods, recycled textiles, and ethical manufacturing processes to minimize our environmental footprint.
Do you offer assembly services for large items?
Many of our larger furniture items include White Glove Delivery, which features professional assembly and removal of all packaging materials at no additional cost.